8th Annual
TRAVEL INSURANCE FORUM
10-11 DECEMBER 2020
VIRTUAL EVENT
Summary
2019 has been an exciting year for the insurance industry. Global insurance premiums and investment in insurtech are expected to grow in the upcoming years.
The travel insurance industry is not an exception. In fact, it is estimated it will double by the 2025.
Technological development, globalization, increased capital – all of these factors were expected to drive the industry to the new heights.
However, COVID-19 outbreak has turned the Travel Insurance Industry on its head. Considerable changes related to underwriting and policies written for travel plans are expected. Some of the insurance companies have suspended sales of travel insurance. Many insurers will perish during this race. Those who will not adapt fast and implement new strategies and innovation will be left behind.
Our event provides an in-depth look into the industry’s top trends, innovations, and technologies.
Agenda
DAY 1
- MODULE 1
- 10:00 – 12:20 CET
- Managing Innovation and Disruption in Travel Insurance
- FIRESIDE CHAT: COVID-19 outbreak: impact on Travel Insurance Industry
- When things go wrong – Air Ambulance in hostile environment or zones with infectious diseases
- WORKSHOP: Travel Insurance’s Digital Transformation Playbook
- Live Q&A Session
- MODULE 2
- 14:15 – 16:15 CET
- Omnichannel Approach in Travel Insurance –finding a balance between digital and human
- Technology as a way to manage High Risk Claims globally
- Maximising Travel Insurance Renewals
- CASE STUDY: how to deliver a Customer-Centric Experience of insurance in a partner’s app?
- Live Q&A Session
DAY 2
- MODULE 3
- 10:00 – 12:10 CET
- International Regulatory developments in Travel Insurance
- The future of International Healthcare
- Vertical Integration in US Healthcare
- Looking beyond Retail Leisure Travel Insurance – the wider global opportunity
- Live Q&A Session
- MODULE 4
- 14:00 – 16:00 CET
- Reducing costs and achieving better results in the funeral industry
- Importance of international relationships: linking assistance, air ambulance, hospitals, embassies. Looking at the bigger picture
- Funeral laws in Germany – a guide through the jungle of different conditions for the funeral
- High Altitude Cases: main challenges and how to overcome them
- Live Q&A Session
Speakers
Khalid Sohail
Head Accident and Sickness
Zurich Insurance Canada
CARL CARTER
Managing Director
Voyager Insurance Services
STEVE LAWSON
Senior Underwriter Accident & Health
Dale Underwriting Partners – Lloyds Syndicate 1729
ERICK MORAZIN
SVP Global Travel
AXA Partners
FLAVIO ORTOLANO
Chief Information Officer
TuGo Insurance
JOHN SPEARS
VP Sales and Marketing
Global Excel Management
FIONA GREENWOOD
Operations Director
Rowland Brothers International
PATRICK JÖHREN
CEO
Überführungs Service
EVA KLUGE
Chief Commercial Officer
Air Alliance Medflight
CEES WERFF
CEO & President
Claims Corporation Network
GREG MITCHELL
Chair Insurance Industry Group
Frost Brown Todd
GITTE BACH
President & CEO
New Frontier Group
ANGELO GUERRA VILELA
Senior Director – Country Head of Digital
Grupo Ageas
EFRAT SAGI-OFIR
COO
Air Doctor
JANE HEGELER
Chairwoman
Altitude Assist Alliance
MATTHIAS GROTE
Head of Marketing and Operations
ASV Deutschland
YUVAL ZIMERMAN
Director of Global Partnerships
Air Doctor
SPONSORS
VIDEOS
PHOTOS
WHAT TO EXPECT
- Trends, Innovations & New Strategies
- Digital Transformation Workshop
- Underwriting, Claims, Fraud
- Marketing and Distribution
- Medical Assistance & Air Ambulance
- Funeral & Repatriation
- >130 Delegates
- >20 Speakers
- 4 modules
- Interactive Panel Discussions Workshop
- Online polling
- Live Q&A Sessions
TESTIMONIALS
‘As always loved it! Just keep doing a great job!’
– Global Excel Management
‘Fantastic conference enjoyed all the networking opportunities…’
– Nordic Insurance Software
‘Good opportunity to get an overview about relevant trends in the travel industry in international basis. Good platform to mix assistance and insurance representatives’
– ERV AG
‘It was a great experience one more time: change ideas, experiences, and exchange contacts. It was very important to improve our services. Just keep going like that!’
– Agencia Funeraria Augusto de Oliviera
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