The 4th Industrial Revolution changes every single aspect of how things have been done in the insurance industry. For instance, cost structures, business models, user expectations and experiences, distribution models, data sources, marketing channels, and corporate cultures are some of the aspects where the transformation is more and more visible. In addition to it, insurers face an increasingly complex risk landscape and have to handle a more and more restricted regulatory and legal environment. Growing reliance on technology seems one of the common answers to these challenges, but is it enough? 

The 9th Annual Insurance Claims Management Conference (ICMC’20) will highlight emerging trends across a number of different business sectors, regions and countries. Speakers will examine a number of industry-specific trends that will affect the claims landscape in the near future. Claims experts will share their insights into the most recent global developments in the industry as well as lessons learned from many implemented business cases. 

Don’t miss the opportunity to learn how the most insightful business claims management ideas being implemented by market-leading insurance companies. Join us in Prague on the 30-31 January 2020 and gain a remarkable competitive advantage of meeting the pioneering insurance companies, technology service providers, insurance brokers, claims adjusters, and insurtechs focusing on the most practical and efficient ways in claims management.

• Global trends in claims management
• Outsourcing claims processing: does outsourcing always work?
• Complex BI claims
• Parametric insurance claims
• An overview of the EU insurtech landscape in claims management
• Professional indemnity claims
• Leveraging telematics in motor insurance
• Electric vehicles: Technical aspect and challenges for the insurance industry
• Claims GO: augmented reality in claims
• Cyber risk

“The conference was very well organized with many informed speakers.”

Head of Claims, Trust Re, Bahrain

“Very interesting and excellent interaction. Great job. Congratulations!”

Sales Manager, omni:us, Germany

“It was a great experience.”

Claims Manager, Cica-Re, Togo

“Very good, innovative presentations regarding how technology will change the way of handling claims in the future.”

Head of Green Card Department, Eurosig Insurance Company, Albania

“Informative, good interactivity, well balanced mix between theory & practical cases.”

Claims Manager, Hiscox SA, Portugal

“Nice venue, nice topics, overall great.”

Actuary, Fidelidade, Portugal