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9th ANNUAL BANKING INNOVATION FORUM

9th ANNUAL BANKING INNOVATION FORUM

6 – 7 April 2017
Budapest, Hungary

Summary

In recent years banks have become complex financial organizations which offer a wide variety of products and services to their customers and manage huge numbers of transactions. Using the latest technologies banks are working to develop and offer fast, convenient and modern services whilst exploring new market opportunities.  

Nowadays the banking sector is under constant pressure from various sources, including changes to the regulatory framework, new market participants, and innovative and complicated technologies.

The 9th Annual Banking Innovation Forum will uncover the current trends in the most innovative and effective strategies for improving customer experience and optimizing internal banking processes. It will offer its participants various solutions for reinforcing the position of your bank in the financial services sector.

Welcome to our Forum that will host top professional internationally recognized speakers and feature cutting-edge case studies and best practices presentations with a dedicated focus on banking innovation.

Watch the video



Agenda

DAY 1

1. CHANGING CONCEPTS OF BANKING

  • PSD2 and the revolution in the payment industry in Europe
  • Blockchain – a technology of the future? Will the shared information infrastructure benefit the banking industry?
  • FinTech – a potential partner or a competitor?
  • Moving towards a Lifestyle Banking: why Customers expect smart banks one-click-away?
  • Applying augmented reality to the banking industry
  • Security innovation: use of biometrics in the banking sector
  • Case Study: Developing true Omni-Channel capabilities through strong customer and colleague engagement
  • Advanced bank opportunities through ATM innovation
  • Evolution of contactless ATMs
  • Instant opportunities of innovation in Payments (Nets Denmark A/S)
    • How will Instant Payments transform rapid delivery of not only payments but Services
    • More and more touchpoints are expected to be Instant and finalized, the need for simplified value chains are a key differentiator
    • A payment is no longer just a payment, ingrained in the customer experience is how to deliver superior value in addition to the payment
    • Adoption of Instant value chains is not only in the P2P space, but will prevail in Corporates and Governement segments moving forward
      Paul Francis Walvik-Joynt
      Vice President
      Nets Denmark A/S, Denmark

PANEL DISCUSSION

Disruptors and challenges to the banking industry in 2017

  • Who are they and how do they affect the banks?
  • What can banks learn from them?
  • Instant Payments – and so what?

DAY 2

2. KEEP MOVING TOWARDS THE CUSTOMER

  • Banking As a Service
  • Mindful innovation – creating value for society through socially aware products and services
  • Chat banking
  • From ATMs to VTMs: a new way to interact with a customer
  • Enchanced mobile banking solutions for individual and corporate clients
  • A Brave New World of Payments

3. IMPROVING BANK OPERATIONAL PERFORMANCE

  • Bank branch transformation for an improved customer experience
  • Cash automation – effective cash handling for banks and bank branches
  • Branches of the future: where bricks and clicks co-exist
  • A fresh view of risk management in the banking industry

PANEL DISCUSSION

What will banks look like in the future?

  • How can IoT, blockchain and other technologies change the banking sector in the next 10 years?
  • Are any new players expected in the banking industry?
  • Security threats the bank may face in upcoming years
  • Will face-to-face communication with customers disappear?
  • Innovative value-added offerings which help build customers’ loyalty

Speakers

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Paul Francis Walvik-Joynt

Vice President
Nets Denmark A/S, Denmark

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Harrie Vollaard

Head of Innovation
Rabobank, Netherlands

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Simon Separghan

Managing Director, Global Contact Centres & Digital Channels
Barclays, UK

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Rémi Sellem

Head of Technological Innovation
Credit Agricole S.A., France

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Eugenia Churbanova

Brand Director
Sberbank, Russia

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Daniel Döderlein

CEO & Founder
Auka, Norway

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Carmencita Julia Nader

Executive Advisor to Chief Retail Officer
Erste Group Bank AG, Austria

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Knut Holmen

Chief Digital Officer
SpareBank 1, Norway

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Michal Prázný

Director, Payment Solutions
AEVI, Germany

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Hoos Janos

Chief Consulting Officer
ApPello Ltd., Hungary

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Maciej Jakubowski

Head of Design
Alior Bank, Poland

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Mustafa Dereci

Product Development Group Manager
Kuveyt Turk Participation Bank, Turkey

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Paweł Kozłowski

Head of Innovation
Sygnity S.A., Poland

Where and when

Continental Hotel Budapest address:
H-1074 Budapest,
Dohány utca 42-44,
Hungary
Tel. reception: +36 1 815 1000
E-mail: continentalbudapest@zeinahotels.com
www.ContinentalHotelBudapest.com

6 – 7 April 2017

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Sponsors

Said about event

“Very satisfied, good presentations”

Senior Consultant, Pohjola Bank, Finland

“Great presentations with excellent speakers.
Good planning and organization of the event”
Head of Digital Strategy, BCR, Romania

“It is interesting opportunity to meet people from same business
and share ideas and experiences”
Head of cards, Unicredit Bank, Czeck Republic & Slovakia

“Relaxed yet very informative. The Agenda was very wide subject
matter – good for overall update to out industry”
Sales Manager, UK & Africa, KAL, UK

“It was a great opportunity to meet the industry experts
and get inspirational thoughts”
Digital Product Manager, Erste Bank, Hungary

“Completely satisfied. Very good experience. Very interesting presentations.
I’m happy that I have participated in such important industry event”
Director, Vice-President, Commerzbank Eurasia, Russia

“Professional speakers with well-structured, clear
and interesting presentations.”
Head of Sales Performance, Vojvodjanska Banka, Serbia

“Professional organization, interesting topics, useful network contacts”
Business Development Manager, Ergo International, Austria

Hospitality team

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Kristina Polikhronidi

Event Manager

+420 226 220 420

kristina@uni-global.eu

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Ing. Mariya Belozyorova

Conference Producer

+420 226 220 462

mariya@uni-global.eu

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Ing. Marco Fico

Sales Director

+420 226 220 410

mfico@uni-global.eu