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7th Annual Insurance Claims Management Conference

Insurance Claims Management Conference
18-19 January 2018
Budapest, Hungary

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Summary

Claims excellence – successfully handling claims in a technology driven era

In addition to the competitive environment in which insurance companies operate, these businesses are challenged by more stringent compliance with government regulations and increasing expectations on the part of consumers. Efficient claims management is vital to the success of both large and small companies working within the insurance industry. Major components of the claims handling process include developing strategies to cut costs and reduce fraud while keeping customers satisfied. This can be done by implementing innovative tools and strategies, increasing transparency of the processes and speeding up the claims settlement process.

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Tom Johansmeyer, ARM from Verisk Insurance Solutions, USA will speak about:

How cyber claims could change in the near future

  • Recent historical larger cyber losses – economic and insured
  • How cyber insurance penetration could change the tempo, size,
    and character of claims
  • What increased limits can mean for the claims community
  • Strategies for evolving with the market

Get the brochure with full agenda here

Watch the video

Agenda

DAY 1

KEYNOTE ADDRESS

  • Claims excellence – handling claims in a technology driven environment
  • Claims management in the era of autonomous vehicles
  • Enhancing claims handling capabilities by shifting toward Usage-Based Insurance
  • Benefits of predictive modeling – using past events to anticipate the future
  • Emerging opportunities of Virtual Reality for insurance claims
  • Increasing demand for cyber insurance and cyber security
  • Evolution in blockchain technology − arising opportunities
  • Global trends and the role of new technologies when combating fraud in claims management

DAY 2

OPENING ADDRESS

  • Robotics & Artificial Intelligence and its effect on the claims settlement process
  • Benefits of implementation of aerial and digital imagery in insurance claims management
  • Impact of catastrophic events on claims handling
  • X & Y-generation customers and the role new generations plays in transforming claims handling processes
  • Entry of non-traditional companies into the insurance market
  • Gamification of processes as a tool to motivate, train and reward claims professionals
  • Enhancing claims management efficiency and quality through digitization
  • What are the gaps in claims industry data sharing?

Speakers

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Joe Pendle

Managing Director
Verisk Analytics Limited, UK

“Panel discussion: Automated/Speedy claims process – fast reporting & instant claim”

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Wolfram-Ferdinand Schultz (FCII)

Global Practice Group Leader Liability / Heavy Industries & Manufacturing
Allianz Global Corporate & Specialty SE, Germany

“Data security of connected vehicles”

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Tom Johansmeyer

ARM – AVP, Co-Head
PCS – Verisk Insurance Solutions, USA

“How cyber claims could change in the near future”

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Nick Barber

Head of Property & Special Risks, Claims
AIG, UK

“Benefits of implementation of aerial and digital imagery in insurance claims management”

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Peter Hazell

Director – Technical & Special Risks
Charles Taylor Adjusting, UK

“Major, technical & complex claims handling – an international adjuster’s perspective”

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Andrey Zhukov

Deputy head of Anti-Fraud
VSK Insurance, Russia

“Global trends and the role of new technologies when combating fraud in claims management”

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Jonathan Clark

Global Head of Business Solutions Claims
SCOR Global P&C, UK

“Impact of catastrophic events on claims handling”

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Alessandro Paoli

Head of Claims Strategy Development & Delivery, Commercial Insurance
Zurich Insurance Company Ltd, Switzerland 

“Improving customer-focus and efficiency through claims transformation”

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Neil Harrison

Global Head Of Claims
Aon Risk Solutions, USA

“Disrupters – Threat or opportunity for the claims industry?”

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Glyn Symonds

Director Operations France
Charles Taylor Adjusting, France

“Major, technical & complex claims handling – an international adjuster’s perspective”

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Holger Schieb

Chief of Staff Chairman’s office & Managing Director InterEurope Germany
InterEurope AG European Law Services, Germany

“Digitalisation in Cross Border Claims Handling“

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Charles-Philippe Decori

Head of Claims Paris Hub
SCOR P&C, France

“Impact of catastrophic events on claims handling”

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Sigurd Austin

Executive Vice President, Claims
Gjensidige, Norway

“One image Only – Digitalization of claims”

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Graham Lambourne

Head of Multinational Claims
Chubb Overseas General, UK

“The Claims Professional in 2018”

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Nikolai Kröger

Senior Partner & Managing Director
JuraSolutions RA GmbH, Germany

“X & Y-generation customers and the role new generation plays in transforming claims handling processes”

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Viktoriya Matthews

Business Consultant
Fadata 

Sponsors

Where and when

HILTON BUDAPEST CITY
Váci út 1-3., ‪Budapest 1062, Hungary
TEL: +36-1-288-5500, FAX: +36-1-288-5588
EMAIL: info.budapestcity@hilton.com
WEB

18 – 19 January 2018

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7th Annual Insurance Claims Management Conference

18 – 19 January 2018
Budapest, Hungary

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Hospitality team

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Jana Malysheva

Event Manager

+420 226 220 420

jana@uni-global.eu

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Laman Abdullayeva

Senior Conference Producer

+420 226 220 412

laman@uni-global.eu

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Pavel Isachkin

Sales Director

+420 226 220 430

pavel@uni-global.eu