3rd ANNUAL CREATING & SELLING SME INSURANCE PRODUCTS & SERVICES

CREATING & SELLING SME INSURANCE
PRODUCTS & SERVICES
22-23 March 2018
Vienna, Austria

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Summary

With economic recovery is full swing, the SME sector forms the backbone of this growth. Whilst fuelling economic expansion, the SME sector nevertheless needs to be protected in its business activities against the plethora of risks that threaten all organizations doing business in the fast-developing global economy.

Despite having been somewhat undervalued and ignored in the past by insurers, the industry is finally waking up to the infinite possibilities provided by the burgeoning SME sector.

This event will focus on the opportunities for all insurers aiming to increase their market share in this increasingly profitable area.


Videos

Agenda

DAY 1

1. EMBRACE AND INTEGRATE DIGITAL CAPABILITIES IN SME INSURANCE “CUSTOMER COMES FIRST MIND-SET”

  • Small business insurance: outlook of the market
  • Digital transformation: adapt your company’s processes
  • Shift towards digital distribution in SME insurance business
  • Digitalisation of SME insurance products
  • Evaluate customer experience through Internet of Things
  • Cyber security in the age of sharing economy
  • Looking at cyber risks from small business perspective
  • Partnering with FinTechs
  • Developing new models of communication with the customer
  • PANEL DISCUSSION: WHAT ARE THE CHALLENGES/HURDLES FOR SME INSURERS THAT COME FROM DIGITALISATION?

DAY 2

2. ADJUST DISTRIBUTION CHANNELS TO MEET CHANGING CUSTOMER NEEDS

  • CEE Market environment & new opportunities for SME insurers
  • Broker network management
  • The role of bancassurance in the distribution strategy: focus on property and liability
  • New insurance distribution channels
  • Adaptation of employee mindsets in a new digital era
  • Claims management & underwriting in SME insurance
  • PANEL DISCUSSION: SME INSURANCE DISTRIBUTION CHALLENGES

Speakers

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Nick Smith

Global Head of SME
AXA Group, France

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Deborah Holland

General Manager
Simply Business, UK

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Agustí Pascual

Head of Market Proposition Commercial Lines
Zurich Insurance, Spain

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Debbie Hobbs

Cyber Underwriter
EmergIn Risk, UK

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Enrico Bertagna

Senior Vice President Business Development Group
Allied World Assurance Company, UK

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Gunilla Almgren

Vice President / President of SBS – Small Business Standards
UEAPME (European Association of Craft, Small
and Medium-sized Enterprises), Sweden

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Stefano De Liguoro

Head of Digital Transformation & Direct Business
Zurich Insurance, Spain

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Dr. Christoph Zauner

Head of customer segment retail (private and sme) & corporate and board member of Europe Assistance Austria
Generali Insurance, Austria

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Mark Camillo

Head of Cyber, EMEA
AIG, UK

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Stefan Andersson

Head of Business Banking & Board Member
Nordea, Sweden

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Kamil Kutycki

Director, Product Development Department
TU Europa, Poland

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Amber Musson-Thorp

Director, SME & Individual Distribution MENA
Aetna International, Europe

Sponsors/Partners


Testimonials

“Very actual topics, new ideas, how to solve problems in SME insurance”
– Methodology Specialist SME, Kooperativa Pojistovna, Czech Republic

“I liked and enjoyed the presentations. Interesting experiences from a great range of different countries”
– Supervisor – Fire & Engineering Insurance, Anadolu Sigorta, Turkey

“Interesting and helpful”
– Director – Property & PA, Bulstrad Vienna Insurance Group, Bulgaria

“Important opportunity to network. Chance to share and compare issues, solutions and best practices. Useful to realize that many of them are cross-border and common amongst companies and channels”
– SME Marketing Manager, AXA, Italy

Where and when

Vienna Marriott Hotel
Parkring 12a

Vienna, Austria

22 – 23 March 2018

Get the PDF Brochure

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3rd ANNUAL CREATING & SELLING SME INSURANCE PRODUCTS & SERVICES

22-23 March, 2018
Vienna, Austria

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Hospitality team

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Jana Malysheva

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Gaukhar Tulegenova

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Pavel Isachkin